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 Someone hacked me !

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sherley739
Passionate Fantagian


Posts : 757
Join date : 2011-07-23
Age : 18
Location : district 12, panem

PostSubject: Someone hacked me !   Mon Aug 01, 2011 4:00 pm

last week i logged on to my user and noticed all my e-coins are gone and so are my stars i tried to change my password but i dont remember the e-mail i used to create my fanatge account so i emailed fanatge but they did nothing about it. How do i contact them.. this is unexeptiable im really ticked off with fanatge right now Evil or Very Mad
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Katie_Forever
Loyal Fantagian


Posts : 1687
Join date : 2011-06-30
Age : 18
Location : Lala Land :)

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:05 pm

im really sorry to hear your account got hacked... But how is it fantage's fault? They cant do alot if you dont know what email u used....
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alex
Administrator
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Posts : 23506
Join date : 2010-08-10
Age : 18
Location : google maps

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:18 pm

Call Fantage.

If you shove money in their face, I'm sure they'll help you.

_________________


tumblr / 내 호버크라프트는 장어로 가득 차 있어요. ㅡㅅㅡ
thank u elliot for the pic of me n my gf♥
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sherley739
Passionate Fantagian


Posts : 757
Join date : 2011-07-23
Age : 18
Location : district 12, panem

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:21 pm

how do i call them whats the number ?
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alex
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Age : 18
Location : google maps

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:22 pm

sherley739 wrote:
how do i call them whats the number ?

Google it? Or find their LLC and go to that homepage. It'll say it at the bottom.

_________________


tumblr / 내 호버크라프트는 장어로 가득 차 있어요. ㅡㅅㅡ
thank u elliot for the pic of me n my gf♥
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Rob
Senior Fantagian


Posts : 393
Join date : 2010-11-14
Age : 18
Location : My House!

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:23 pm

If you dont know your email then they would think your the hacker
Calling fantage would be the best thing to do, emailing... They will never respond :,(
Hacking is partially your fault like:
Giving little hints on what your pw could be
Giving out personal info
Etc.

Once you call fantage ask them if they could check your account to see what ip was on they could trAck down the ip and ban accounts associated to that account
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sherley739
Passionate Fantagian


Posts : 757
Join date : 2011-07-23
Age : 18
Location : district 12, panem

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:35 pm

0firework0 wrote:
If you dont know your email then they would think your the hacker
Calling fantage would be the best thing to do, emailing... They will never respond :,(
Hacking is partially your fault like:
Giving little hints on what your pw could be
Giving out personal info
Etc.

Once you call fantage ask them if they could check your account to see what ip was on they could trAck down the ip and ban accounts associated to that account

ok i tried calling them but they said the offices are closed all week...ugh !
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nymphie
Passionate Fantagian


Posts : 769
Join date : 2010-09-11
Age : 16
Location : Hogwarts School of Witchcraft and Wizardry

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:39 pm

Call their offices? That will not do much, besides the fact they are lazy, they simply do not care. They never will care, unless you offer money.
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alex
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Posts : 23506
Join date : 2010-08-10
Age : 18
Location : google maps

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:40 pm

nymphie wrote:
Call their offices? That will not do much, besides the fact they are lazy, they simply do not care. They never will care, unless you offer money.

-cough- SHOVEMONEYINTHEIRACESYO -cough-

_________________


tumblr / 내 호버크라프트는 장어로 가득 차 있어요. ㅡㅅㅡ
thank u elliot for the pic of me n my gf♥
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Ilovecivicprincess
New Fantagian


Posts : 7
Join date : 2011-08-01

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 4:41 pm

DID YOU GET BANNED??????
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taehyung
Veteran Fantagian


Posts : 3089
Join date : 2011-07-15
Age : 16
Location : somewhere

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 5:00 pm

email them on
support@fantage.com
they will ask yu 4 the 4 digits yu entered when yu pay 4 the membership ( CREDIT CARD )
Then they will tell yu ...............
( DNT FORGET 2 ASK THEM WHATS YUR PASSOF YUR USERNAME ! IF ITS BANNED TELL THEM IF THEY DIDNT REPLIED SAY WE WILL GIVE YU MONEY ~ ONLY FEW ~ SO THEY UNBANNED THE USER ~ MYBE THEY WILL GIVE YU 5,000 ECOINS & FEW STARS ~ + TELL'EM 2 CHANGE THE PASS )
EDIT : THEY WORK FROM MONDAY TILL IDK WHEN )
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Relora
Hero Fantagian


Posts : 6776
Join date : 2010-11-30
Age : 19
Location : Define "Location"

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 5:07 pm

@civicprincessobssessedfannumber98697696987687 caps abuser >.>

@lxlarlxl not a clue what you just said.....

I think we have a few topics about what to do on the forum you should go browse and dig them up.
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sherley739
Passionate Fantagian


Posts : 757
Join date : 2011-07-23
Age : 18
Location : district 12, panem

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 7:28 pm

no i didnt get banned just all my money and e-coins are gone
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ashsal833
Senior Fantagian


Posts : 292
Join date : 2011-07-04
Location : AZ

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 8:17 pm

ok this is what to do



1. try to make sure you didnt give any hints and if ya did if it was public im sure it was a person there

. if you are not sure contact fantage by e-mail if ya are sure then email fantage

3. if they dont respond 1-2 weeks call them ( look on google or fantage.com )

( oh and i forgot if you are sure its your friend the person you gave it to if ya gave any hints tell them to chnage it )

and my theory is that they herd ya and they went on spent you e-coins and stars on worthless stuff and might of chnaged the e-mail too ( XD ) and one time i told them they could use my account on another game ( not becuz i was quitting ) they messed up every thing they spent my money got people mad and they made me dead and sold my stuff o.o
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sherley739
Passionate Fantagian


Posts : 757
Join date : 2011-07-23
Age : 18
Location : district 12, panem

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 10:21 pm

wow thats intense.. and no sherely is my account i remember making it. no one nows the password but me or so i thought. but i think the reason i got hacked is beacuse my password is very obvious and that there are many noobs out there
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Poker0157
Junior Fantagian


Posts : 62
Join date : 2011-08-01
Age : 18
Location : Louisiana

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 10:45 pm

Aww that's messed up. I used to be on club penguin and i had at least seven rare penguins, and each one was hacked and banned. hackers need to gtfo and get a life.
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sherley739
Passionate Fantagian


Posts : 757
Join date : 2011-07-23
Age : 18
Location : district 12, panem

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 11:16 pm

so true....and it's worse for me .. im not banned YET i have the chance to end it but i dont kno my email.. oh gosh dumb me Sad
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alex
Administrator
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Posts : 23506
Join date : 2010-08-10
Age : 18
Location : google maps

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 11:21 pm

sherley739 wrote:
so true....and it's worse for me .. im not banned YET i have the chance to end it but i dont kno my email.. oh gosh dumb me Sad

Email. Fantage. With. A. Real. Email.

_________________


tumblr / 내 호버크라프트는 장어로 가득 차 있어요. ㅡㅅㅡ
thank u elliot for the pic of me n my gf♥
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sherley739
Passionate Fantagian


Posts : 757
Join date : 2011-07-23
Age : 18
Location : district 12, panem

PostSubject: Re: Someone hacked me !   Mon Aug 01, 2011 11:26 pm

Ani wrote:
sherley739 wrote:
so true....and it's worse for me .. im not banned YET i have the chance to end it but i dont kno my email.. oh gosh dumb me Sad

Email. Fantage. With. A. Real. Email.
i already did multiple times and i called them. no response both ways.
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