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 Money being taken from my Credit Card for Membership WITHOU

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Hazardman
New Fantagian


Posts : 1
Join date : 2013-02-02

PostSubject: Money being taken from my Credit Card for Membership WITHOU   Sat Feb 02, 2013 9:06 am

So I bought Membership on the 31st December 2012, I couldn't cancel it because it keeps coming up with an error. So I contacted the Service and they said because it's a debit card it will not reoccur (so I trusted them). Next thing I know, back from holiday and they have taken money out on the 31st January 2013!

I'm very angry at the moment with the service, I was told my membership wouldn't reoccur and it has. I'm fed up now and I've had to go through all this stress trying to contact them but they take around a week to reply!
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Silver
Veteran Fantagian


Posts : 4139
Join date : 2012-07-17
Age : 15
Location : In my bedroom contemplating my life choices.

PostSubject: Re: Money being taken from my Credit Card for Membership WITHOU   Sat Feb 02, 2013 9:43 am

Oh that is bad maybe you should contact them and say something like GIVE ME MY MONEY BACK or something
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S
Dedicated Fantagian


Posts : 1416
Join date : 2010-02-06
Age : 11
Location : sad town

PostSubject: Re: Money being taken from my Credit Card for Membership WITHOU   Sat Feb 02, 2013 10:22 pm

If they have a service line, you should try calling it. I believe talking with someone and fully explaining your situation will help you, otherwise just email again and be clear to say that you were charged despite being told you would not be.
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sour_candy30
New Fantagian


Posts : 21
Join date : 2011-03-17
Age : 15
Location : Somewhere on this world on a computer

PostSubject: Re: Money being taken from my Credit Card for Membership WITHOU   Sun Feb 10, 2013 11:24 pm

You should call them there phone number is (201) 944-6622 You should call them Smile i hope this helped
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Noasauru
Rookie Fantagian


Posts : 45
Join date : 2013-02-04
Location : Under your bed

PostSubject: Re: Money being taken from my Credit Card for Membership WITHOU   Mon Feb 11, 2013 9:56 am

You should probably try calling them or emailing them instead of posting here. :/
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PostSubject: Re: Money being taken from my Credit Card for Membership WITHOU   Today at 9:01 pm

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Money being taken from my Credit Card for Membership WITHOU
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