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 Fantage membership help?

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Misty
Legendary Fantagian


Posts : 11482
Join date : 2012-08-21
Age : 14
Location : Amestris

PostSubject: Fantage membership help?   Sun Jan 26, 2014 10:21 am

So I tried to cancel my membership and I went to the email to check the membership canceling message they give you. Then I went on fantage and I found out, I was still a member!!!! Why is this? Am I suppose to wait a few hours for it to cancel? Sould I contact fantage? What is going on?
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emiko
Veteran Fantagian


Posts : 3968
Join date : 2012-06-17
Age : 102
Location : london is in jupiter... right? QwQ

PostSubject: Re: Fantage membership help?   Sun Jan 26, 2014 10:44 am

;-; Be patient, it is supposed to tell you when your membership will end somewhere on the page.

Ex:

Your membership will expire January 28th

(Suppose the day you canceled is January 16th. You have to wait a little bit)
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Rue
Expert Fantagian


Posts : 2060
Join date : 2013-01-13
Age : 13
Location : secret. ;3

PostSubject: Re: Fantage membership help?   Sun Jan 26, 2014 12:38 pm

omg y cancel it membership is epic well just wait if it doesn't go within a week i suggest you contact fantage
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Rena
Regular Fantagian


Posts : 153
Join date : 2013-06-12
Age : 19
Location : at home being lazy

PostSubject: Re: Fantage membership help?   Sun Jan 26, 2014 1:00 pm

Well, when I canceled my membership, I had to wait for a while because it ends on the next time your parents get paid or something like that, but on that day Fantage won't take anymore money from your parents. They'll just end your membership.
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Misty
Legendary Fantagian


Posts : 11482
Join date : 2012-08-21
Age : 14
Location : Amestris

PostSubject: Re: Fantage membership help?   Sun Jan 26, 2014 6:06 pm

Alright thank you very one.
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flower
Hero Fantagian


Posts : 7480
Join date : 2012-12-20
Age : 15

PostSubject: Re: Fantage membership help?   Sun Jan 26, 2014 8:54 pm

unless the membership is the repetitive, you can't cancel it. If you bought a six month, one month, or 12 month then you have to wait for that time period to end
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char
Hero Fantagian


Posts : 6313
Join date : 2012-11-12
Age : 17
Location : New Jersey

PostSubject: Re: Fantage membership help?   Sun Jan 26, 2014 8:57 pm

You can cancel it, but the process takes time.
Fantage will take off the member status without any added or extra fee to your parents.
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Miranda Sings
Senior Fantagian


Posts : 456
Join date : 2012-11-03
Age : 30
Location : Tacoma, wa

PostSubject: 7   Mon Jan 27, 2014 1:57 pm

Rue wrote:
omg y cancel it membership is epic well just wait if it doesn't go within a week i suggest you contact fantage
You may cancel it if your parent(s) don't want to pay anymore.
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Tenth Doc Rocks
Regular Fantagian


Posts : 186
Join date : 2013-01-13
Age : 17
Location : Your mom's house.

PostSubject: Re: Fantage membership help?   Tue Jan 28, 2014 9:57 am

Brittany wrote:
So I tried to cancel my membership and I went to the email to check the membership canceling message they give you. Then I went on fantage and I found out, I was still a member!!!! Why is this? Am I suppose to wait a few hours for it to cancel? Sould I contact fantage? What is going on?

Since you already paid for that month (or whatever package you bought), your membership will not end until the next payment would normally be paid. So instead of it coming out next time, it won't and then your membership will be reversed to a nonmember acct.
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yusuf29
New Fantagian


Posts : 12
Join date : 2014-02-20
Age : 9
Location : Heaven

PostSubject: Re: Fantage membership help?   Thu Feb 20, 2014 9:58 pm

Why would you want to cancel it.
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PostSubject: Re: Fantage membership help?   Today at 9:30 am

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